1. Acceptance of Term of Use Agreement
This Agreement is valid from 29 Aug 2017
2. Scope of Services
Tutorplus provides private home tuition services based in Singapore, by offering clients (Parents, Student, Tuition Centre) to our qualified instructor. Our extensive online education service portal also allows our client to shortlist various tutor on their own and send their request to us. After confirming a tutor, a confirmation will be sent to both parties. We reserve the right to refuse to provide the service to any person for any reason and to discontinue the service in whole or in part at any time, with or without prior notice.
3. Registration, Membership
By creating a Tutorplus Account with us, you confirm that any registration information that you submit to Tutorplus is true, accurate, and complete and that you will update such information in order to keep it current. Your email will be used for login thus we will like you to have a strong password with us. Please select a password that would not be obvious to someone trying to guess your password. You also acknowledge and agree that Tutorplus may remove or reclaim your account at any time if we found out that your account is inappropriate, inactive, or incomplete for a long time.
Tutorplus users provide reliable and valid information and we need your help to keep it that way. Identity and certificates of qualification have to be uploaded to our website for verification purpose as part of the process to verify behalf for our clients. You are required to present your original Identity card (IC) and certificate of qualification on the first lesson to the client. Any attempt to deceive us or our clients with fabricated qualifications are against the law and will be reported to the police. The offender will also be blacklisted and account to be terminated without notice.
5. Code of Conduct
We respect other people’s time and we know you expect the same.
- Be responsible and committed.
- Wear professionally for lessons.
- Refrain from using a phone in the class.
- Share student’s performance with parents.
- Inform us if you are unable to make it for the coming class.
- For going uncontactable we will blacklist you without notice.
- Report to classes timely, if you are going to be late let us know in advance.
Our matching service is completely free for our clients. However, we will be required to collect the tutor commission payment which is charged on tutors from you in advance. The commission payment will be 50% of the first month’s tuition fees (first 4 weeks of lessons). The payment to us should be made upon completion of the first lesson (or assigned due date stated). Payment can be made by Bank Transfer or Cheque to our designated account. Our account details will be provided to you upon confirmation of the assignment. For the remaining tuition fee for the first month, you will pay to the tutor on the last lesson of the first month (usually the 4th week). Subsequently, tuition fees will be paid directly to the tutor monthly (or based on mutually agreed date)
7. Tuition Rates
All tuition rates are fixed upon confirmation among the client, tutor and our company. The tuition rates cannot be changed in the first month unless approved by us.
Tutorplus disclose client’s estimate location with postal code and provide tutor with full address upon confirmation unless otherwise arranged. Any change of venue before the commencement of lessons have to be informed to us in advance.
9. Cancellation & Charges
Our clients are allowed to request for a replacement or cancellation of the tutor, upon completion of the first lesson. However, payment for any lessons conducted is still payable to the tutor and to our company respectively. For a request of replacement of tutor, we will find a new tutor and a new confirmation will be issued. For a request of cancellation of the tutor, we will refund any prior payment made previously back to our client. All cancellation or replacement, have to be of valid and reasonable reason to be fair to the tutor.
Tutorplus continuously update our pricing to stay relevant with the current tuition rates. Please refer to [pricelink] for the latest rates.
11. Security and Cookies
Tutorplus takes certain industry-accepted precautions to secure the Site or portions thereof. However, you agree that such precautions do not guarantee that use of the Site is invulnerable to all security breaches, nor does Tutorplus make any warranty, guarantee, or representation that use of the Site is protected from all viruses, worms, Trojan horses, and other vulnerabilities.
During your use of the Site, we may issue to and request from your computer blocks of data known as “cookies” to enable more convenient browsing when you revisit the Site. A cookie is a type of data which is sent from the Site to your Internet browser software and is stored on your computer. Storing cookies does not have any adverse effect on your computer. You must not alter any cookies sent to your computer from the Site and you must ensure that your computer sends correct and accurate cookies in response to any relevant request from the Site.
12. Copyright Policy
TakeClass respects the intellectual property rights of others and desires to offer a platform which contains no content that violates those rights. Any content, blog and article found on this site written by TakeClass’s author are solely for personal sharing purpose. Any plagiarism material reproduces for commercial use are advised to seek permission from TakeClass. Downloadable files are not to be reproduce.
We reserve our rights to discontinue and terminate any misconduct users for not following terms of service without warning.